The Bear Shop
We opened our Norwich shop in 1990 and our bears have been available on the Internet since 1998.

Our shop staff
provide a personal service to bear lovers who are warmly welcomed to our shop. We encourage folks to lift the bears from the shelves, to cuddle them and to see if the bears would be happy to go home with them. Most of us at the shop have been here from the start and are bear collectors ourselves, so we are only too happy to help our fellow addicts

Our photographer can take photographs of any of the bears for you to look at on your computer. And bears going abroad can have their very own passport

Buying Online is simplicity itself. Just pad on over to our Contact Us page. Here you will find our contact details and a form you can use to send us any query about the bears. Of course, you can just click on Order Now above and place an order straight way. Your online purchase will be handled by the same dedicated staff who serve in our shop. You can pay for your bear using our Secure Online service and your new bear can be on its way to you the same day

Payment is accepted in all major Credit / Debit Cards, including American Express, and by UK Personal Cheques
Overseas sales will be charged in British pounds converted at the exchange rate prevailing at the time of the sale
To calculate the cost of your bear in another currency you can use this converter

Delivery / Shipping Costs are Free in the UK on orders over 60 pounds. For orders less than 60 pounds we charge 5 pounds to help towards the cost of postage and packing . Outside the UK, shipping costs depend on the weight and size of the package. We will tell you the cost when you place your order but before we take payment. All bears are insured and sent by Royal Mail or by a Courier whom we trust to deliver your bear promptly and safely. All our bears are carefully wrapped and boxed to ensure a safe transit to their new homes

Layaway is available for all bear purchases. You can pay for your bear with a 35 percent deposit then spread your payments over 3 months. We send you your bear when payment is complete. Please note that any payments made can not be refunded but can be transfered to another bear

Bears as gifts can be gift-wrapped at no extra cost, in addition to our normal careful boxing. A personal message can be included if you wish

Shop Opening Hours
We are Open Monday to Friday 10am to 5pm and Saturday 9.30am to 5pm
We are Open on a Sunday 11am to 4pm

Price Match on Manufactured Bears. We believe we have some of the lowest prices in any retail shop in the UK. If you discover any Manufactured Bear at a genuine retail shop for sale at a lower price we will do all we can to match it. We will require proof of the lower price

Your Personal Privacy is very important to us. You can rest assured that we do not disclose any information about you to anybody else. Nor do we spam you with promotions, special offers and the like. Any information you give us is only used for the purpose you provide it for and for no other purpose. Your personal information is kept only with your express permission, otherwise it is destroyed. Also, if you pay for your Bear online we can assure you of the very highest level of Security. We do not store credit card information, the details you give us can only be read by us and we definitely do not disclose any details to anybody else. After your transaction all your details are safely destroyed.